Terms & Conditions

Terms & Conditions (5)

the lawyers made us do this

This is what makes this website and company work;  our ways and responsabilities to all

Privacy Policy

 

eBotaniq is committed to protecting and maintaining your privacy.

 
This Privacy Policy explains our online information practices and your options regarding the ways in which your personal data is used. Our aim is to ensure that we only gather information about you that you want us to have and that we only use this information after we have told you how it will be gathered and used and once we have given you the opportunity to consent to its use.
If you have any requests concerning your personal information or any queries with regard to our processing please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

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Shipping & Returns

Our policy is to carry a full inventory where possible, we try to despatch on a next-day basis, however please allow up to maximum of 4 days for despatch so not to disappoint as I am not always available to pack immediately!   All Saturday & Sunday orders will usually ship on the Monday.

We do our best to update our site daily to reflect what is in stock. If however for any reason an item you ordered is out of stock we will notify you immediately if this was not reflected on the shopping cart.

Delivery Conditions

Please note we do not ship to P.O.Boxes unless we have a verified physical address

      • We do not ship to third party addresses unless that address is known and can be verified by us. Due to the nature of the products some items will not be shipped outside of Australia!
      • We do not offer pickup facilities or customer organised couriers!
      • Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. We will make every effort to deliver on time. However, we shall not be held liable for delay or lost shipment.
      • Customers may or may not need to sign for and accept the delivery. However, cost for re-delivery attempts will be passed to the customers when a signature is required and the delivery address is unattended at the time of delivery.
      • If item/s received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item/s as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
      • All orders will be shipped and processed according to the availability of the item ordered.

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Liability and Disclaimer

Product liability

Khotso Pty Ltd t/a eBotaniq.com.au explicitly disclaims responsibility as to the ordinary or otherwise use(s)of the various products offered from time to time on the website. Furthermore, nothing contained herein should be considered as a recommendation by eBotaniq as to the appropriateness or fitness for any use. Individuals receiving this information must exercise their independent judgment in determining its appropriateness for a particular purpose. As the ordinary or otherwise use(s) of these products are outside the control of eBotaniq, no warranty, expressed or implied, is made as to the effect(s) of such use(s), (including damage or injury), or the results obtained. This is because the use(s) and application of these products is beyond our control. We strongly recommend to make appropriate laboratory safety or challenge testing prior to any commercial product runs.  eBotaniq cannot accept any liability in this regard. The liability of eBotaniq is limited to the value of the goods and does not include any consequential loss. In no event will eBotaniq be liable for any incidental, consequential, or indirect damages (including, but not limited to), damages for loss of profits, business interruption arising out of the use of or inability to use our products and/or information, or as a result of a delay in providing our products and/or information.

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Customer Reward Points

Our eBotaniq Customer Rewards Points Program is our way of saying "Thank You" to you, our valued customer. By becoming a registered user on our eBotaniq.com.au website, you are automatically enrolled in this money saving program. Members earn points on every purchase that can be redeemed for discounts on future orders. Best of all, earning points is easy.

Yuo can earn 1 point for every dollar you spend on products in our store!

You can redeem your points at a rate of 15 points equal to one dollar. So if you spend $150 on merchandise in our store, you will get 150 points equal to $10 off your next order! This equates to a savings of 6.67% on each order which can be applied as a discount on a future order.  Please note that this will only apply to orders from here on forward and customers must accumulate 150 points before this option will show on the payment section.

Frequently Asked Questions

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Tuesday, 01 January 2013 00:00

AFFILIATE AGREEMENT

PLEASE READ and print THE ENTIRE AGREEMENT.

Our affiliates are very important to us. We do our best to treat you with the fairness and respect you deserve. We simply ask no different consideration of you. We have written this affiliate agreement with you in mind, as well as to protect our company's name. If you do not agree to this Agreement, please do not sign up. Please read this agreement carefully before using and /or signing up to the eBotaniq.com.au Affiliate Program. By using the affiliate program you signify that you understand and agree to be bound to these Affiliate Terms and Conditions before becoming an Affiliate.   So please bear with us as we take you through this legal formality..........

You may PRINT the page below for your records by using the print option on top of this page.

THIS IS A LEGAL AGREEMENT BETWEEN YOU AND EBOTANIQ.COM.AU (KHOTSO PTY LTD) BY SUBMITTING THE ONLINE APPLICATION YOU ARE AGREEING THAT YOU HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THAT YOU AGREE TO BE LEGALLY RESPONSIBLE FOR EACH AND EVERY TERM AND CONDITION.

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we also accept  EFT payment direct from your bank to ours

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Fill out our contact form or call 0490069282.

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Whilst we are most of the time away from the office,we understand that there are times you need to contact us. So please leave a text message on the phone +61 (0)490 069 282 and we will get back to you ASAP;  typically this will be after 17h00 or the next day.

The best way to contact us is via email
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